How We Work

Step 1.

Pre Design Brief
This is where one of our designers will get to know all of your needs, wishes and how you would like your kitchen/bedroom to work for you. We will start to gain an understanding of how you use your current space and the aspirations you have for your new kitchen/bedroom. We will talk about the styles you like (be it modern, contemporary or traditional), appliances, work surfaces, lighting and colour.

Step 2.

Home Appointment
This is where one of our designers will arrange an appointment to call out and visit you in your property to conduct a survey to allow us to start the design stage. We will measure your room and take positions of doors, windows, service positions etc. This appointment generally takes between 15-30mins and is not sales orientated, we do not sell to clients in their homes, we want the process to be as enjoyable as possible with no pressure on you at all.

Step 3.

Design Stage
Now that we know your dreams and desires and have an accurate plan of the space we are working with, your appointed designer will get to work on your design.  You will then be invited into our showroom to view our proposals which will be presented in full colour on an HD television in one of our CAD packages, so that you can gain a real feel for the design that we have created. We will present you with 3D visuals and have some budget costs prepared for you to review and will be able to make any changes that you require. We understand that this is a big decision and at no point will we pressure you into making a purchase, our designers are what they say ‘designers’ and not salesman so take as long as you need. Our quotes are valid for six months and we encourage you to go away and think things over.

Step 4.

Quotation & Contract
If you are happy with our designs and quotation we will run through your design in full detail before filling out and completing a contract.

Step 5.

Once we have been appointed to carry out your project we will arrange an appointment with our surveyor to call out and take final measurements prior to production of your kitchen.

Step 6.

On the agreed installation date, our professionally trained installation team will arrive to carry out the installation of your new kitchen/bedroom.

Step 7.

Your kitchen/bedroom comes with a full guarantee and we want to make sure that it is everything you hoped it would be, now and for years to come. We will carry out a complete check of all aspects of the works, making sure you are entirely satisfied with your new kitchen/bedroom.

Bondgate Kitchens & Bedrooms

41 Bondgate Without
NE66 1PR

Tel. 01665 605 552

Monday – Friday 10am – 5pm
Saturday 10am – 3pm
Sunday – Closed
If you wish to visit our showroom earlier or later then our scheduled opening times please call us and this can be arranged.

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